cPanel Forums

I'm using "Mount Backup Drive as Needed", but when I want to do a restoration in WHM, the drive isn't automatically mounted. I need to manually mount the drive to proceed.

I think this is a case where the drive should be automatically mounted, since it's needed for restoration. Also, when the clients enter their backup section on cPanel accounts, because of this, they have the impression that no backups are being made.

Am I doing something wrong?