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I have created a private cPanel ticket for this issue but wanted to post it here so other customers with similar issues could track its progress in case they experience something similar:

I have an account with a domain that the customer has registered and configured at the registrar with the A record pointing to my server. The nameservers point elsewhere because they want to manage their mail externally. This...

[COBRA-13435] AutoSSL not renewing domain certificate when some hosts fail DCV