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Hello, and apologies if this is posted in the wrong section.

When I try to connect to connect via FTP, I always get a "server not found" error message. Here are the details:
- The domain is an add-on domain.
- I have tested with both the server domain name and the IP address
- I am 100% sure that the useame and password are correct.
- Using FTP, not SFTP, Port 21. I tested both passive and non-passive modes.
- Tried both ProFTPD and Pure-FTPd servers.
- Power 21 is open in the...

"Server not Found" error when trying to connect via FTP.